𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫:
𝐏𝐥𝐞𝐚𝐬𝐞 𝐧𝐨𝐭𝐞 𝐭𝐡𝐚𝐭 𝐭𝐡𝐢𝐬 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐢𝐬 𝐦𝐚𝐝𝐞 𝐟𝐫𝐨𝐦 𝐚𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜 𝐡𝐚𝐧𝐝𝐥𝐨𝐨𝐦 𝐜𝐨𝐭𝐭𝐨𝐧. 𝐀𝐬 𝐚 𝐫𝐞𝐬𝐮𝐥𝐭, 𝐧𝐚𝐭𝐮𝐫𝐚𝐥 𝐯𝐚𝐫𝐢𝐚𝐭𝐢𝐨𝐧𝐬 𝐢𝐧 𝐩𝐫𝐢𝐧𝐭 𝐚𝐧𝐝 𝐩𝐢𝐠𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐦𝐚𝐲 𝐨𝐜𝐜𝐮𝐫, 𝐰𝐡𝐢𝐜𝐡 𝐚𝐫𝐞 𝐬𝐢𝐠𝐧𝐬 𝐨𝐟 𝐠𝐞𝐧𝐮𝐢𝐧𝐞 𝐜𝐫𝐚𝐟𝐭𝐬𝐦𝐚𝐧𝐬𝐡𝐢𝐩. 𝐓𝐡𝐞𝐬𝐞 𝐯𝐚𝐫𝐢𝐚𝐭𝐢𝐨𝐧𝐬 𝐞𝐧𝐡𝐚𝐧𝐜𝐞 𝐭𝐡𝐞 𝐮𝐧𝐢𝐪𝐮𝐞𝐧𝐞𝐬𝐬 𝐨𝐟 𝐞𝐚𝐜𝐡 𝐩𝐢𝐞𝐜𝐞. 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥𝐥𝐲, 𝐚𝐜𝐭𝐮𝐚𝐥 𝐜𝐨𝐥𝐨𝐫𝐬 𝐦𝐚𝐲 𝐯𝐚𝐫𝐲 𝐬𝐥𝐢𝐠𝐡𝐭𝐥𝐲 𝐟𝐫𝐨𝐦 𝐭𝐡𝐨𝐬𝐞 𝐬𝐡𝐨𝐰𝐧 𝐢𝐧 𝐭𝐡𝐞 𝐢𝐦𝐚𝐠𝐞𝐬 𝐝𝐮𝐞 𝐭𝐨 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞𝐬 𝐢𝐧 𝐥𝐢𝐠𝐡𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐬𝐜𝐫𝐞𝐞𝐧 𝐝𝐢𝐬𝐩𝐥𝐚𝐲𝐬.

All clothing products take 4 to 8 working days (shipping timelines vary from product to product).
All International orders will take 4-8 working days to be shipped but if an order has multiple products and timeline varies then the entire shipment will be shipped together.

At Naksh, each piece is crafted with love and care. As a company policy, we
do not provide refunds on any product sold. Once our pieces are sold, they can
be exchanged for a replacement or a credit note (Credit note is valid 60 days
from the issue date).



If you're unsure about your size, we recommend consulting our size chart or reaching
out to our team for guidance. If, despite this, you’d like to request an
exchange, please contact us at nakshfashionstudio123@gmail.com
or WhatsApp us at +91 90495 08175 (text only; no calls for better record-keeping).
Our customer care team will respond within 1-2 business days to guide you
through the exchange process. Additional information or photographs may be requested
to assess your return request — we kindly ask for your cooperation.



Once your return or exchange request is approved, you must courier the item to
us within 7 working days and share the shipment details. Requests received after
this period will not be eligible for exchange or return.



To be eligible for a return, the item must be in its original condition — unworn,
unused, with tags intact, and in its original packaging. You must also provide
a receipt or proof of purchase. Please note that products purchased on
discount/sale/flash sales are not eligible for return. If an item shows signs
of being worn (e.g., perfume, stains, washing), Naksh reserves the right to
reject the return/exchange request.



DISCLAIMER:



HOW TO EXCHANGE?



To initiate an exchange, you must notify us within 2 days of delivery. Send an
email to nakshfashionstudio123@gmail.com
with your order number and an image of the purchased product, or WhatsApp us at
+91 90495 08175



Once confirmed, please ship the product to the following address: we do not
accept any Return/ Exchange without Prior Information.



NAKSH

S. No. 668/2, Flat no

25, Shri Ganesh Nagar, Behind

Hotel Roopali, Bibwewadi,

Pune 411037



Contact:

+91 90495 08175



The shipping cost for returning the product is to be borne by the customer. When
we dispatch the exchanged product, a Rs. 150 COD charge will apply. (If you are
exchanging 1-2 product, more than that shipping charges will vary)



Please ensure the product is in its original condition and packaging. Items showing
signs of wear will not be eligible for return/exchange. All original documents
should be included in the return package.



Naksh reserves the right to inspect the product’s condition before processing
any exchange or credit note.



INTERNATIONAL ORDERS



We do not offer free international shipping. Customers must bear the courier costs.
The final shipping fee will be calculated at checkout based on the provided zip
code.



For any issues with placing an international order, please write to us at nakshfashionstudio123@gmail.com
or WhatsApp us at +91 90495 08175. If needed, we'll provide a custom payment
link, and once confirmed, we'll proceed with shipping.



Delivery timelines for international orders are typically 10-15 working days.
Customized orders or out-of-stock items may take longer, and we’ll inform you
of estimated timelines accordingly. Delivery times are subject to location,
distance, and logistics partner timelines.



Import duties, handling fees, and taxes may apply as per your country's regulations.
These costs are the responsibility of the recipient and are not controlled by
Naksh. For clarity on potential fees, we recommend contacting your local
customs office before placing an order.



REFUND POLICY



As a company policy, we do not offer refunds on any sold product. Only
exchanges or credit notes are provided as per the conditions mentioned.



For return eligibility, items must be unworn, unused, with tags intact, and in
their original packaging. Products bought on sale/discount/flash sales are not
eligible for returns.



To start a return, please email us at nakshfashionstudio123@gmail.com.
If your return is accepted, we’ll guide you on how and where to send your package.
The return shipping cost is to be borne by the customer. Items sent without
prior approval will not be accepted.



For any concerns regarding returns, reach out to us at
nakshfashionstudio123@gmail.com.



DAMAGES & ISSUES



Please inspect your order upon delivery and contact us immediately if your item
is defective, damaged, or incorrect. We will assess the issue and resolve it
accordingly.



● Returns/exchanges on

claims of damage or defective products will only be accepted with the valid video
proof.



● please note that this

product is crafted from authentic handloom cotton, made in separate batches. As
a result, the placement of blocks and colors may vary slightly, although our artisans
strive to achieve the closest match. Natural variations in print and pigmentation
are common, reflecting the beauty of genuine craftsmanship. These unique
characteristics enhance the individuality of each piece, making it truly one of
a kind. Hence it is not considered as a defect.